Founder of the Nigerian online discussion forum, Nairaland, Seun Osewa, has given reasons why the website has been offline for the past hours.
He attributed the shutting down of the Nairaland server to a violation of the service rule which amounts to "abuse".
He said a review of an "abuse report" sent to his mail seems too difficult to be resolved without an expert's intervention.
He solicited anyone with sound experience in resolving "server shut down" due to abuse to contact for help as efforts to restore the website went abortive.
His revelations in a series of X posts are:
“Nairaland’s server was taken down because I overlooked an abuse report that was originally sent on the 14th. After the takedown, I removed the offensive content.”
“Minutes after the forum was brought back, they took the server down again with no warning.
“I’m guessing that the content I removed was still cached on Cloudflare servers, so they could still see it. I have cleared the caches now, but they are not communicating. I hope they will communicate tomorrow,” he said.
“If you have any ideas for working with abuse teams, please share. My track record is abysmal.”
“The technical support team has informed me that only the abuse team has the power to reinstate our server, that their review could take up to 48 hours, and that nothing can be done to speed up the process. I’ve been informed that the only thing I can do is wait. It’s humbling.”
“Our host took the server down as punishment for not responding to the abuse report on time. All we need is for a kind human to review the case and reverse the block. It is really a small issue that should have been resolved in less than 2 minutes.”
Category: World-News
Tag: Why Nairaland server was taken down Nairaland down
Written by Author (author)
Published 12/19/2023 8:17:41 PM