Noticeably, the majority of the commercial banks in Nigeria have greatly integrated the banking sector with heavy digitalization of banking activities.
Ranging from the introduction and improvement of the use of Automated Teller Machines (ATM) in the banking sector to the use of USSD codes in completing bank transactions, the Nigerian banking sector has done wonderfully well in the deployment of Internet and mobile banking.
As technologies improve, daily, Nigerian banks are yet to be satisfied with enriching their mobile banking apps with user-friendly interfaces, and incorporation of more services, mainly to ease the customer’s ways of completing banking activities on their mobile phones.
In recent times, people have complained about their inability to transfer money from the mobile apps of GT Bank (GTWorld), Access Bank, Stanbic IBTC Bank, Eco Bank, Zenith Bank, UBA, Union Bank, Fidelity, FCMB, Keystone, Wema Bank, Jaiz Bank, Polaris Bank, First Bank, Unity Bank and a couple of other non-conventional banking service providers like Opay, Kuda, etc.
This failure in the mobile apps has denied many customers opportunities to complete some transactions while many have been frustrated and cheaply getting caught by speculations that some banks are folding up or deliberately blocking transactions to a particle banking service provider. This is not the case, and the solution to the service disruption is simple.
Cause of Bank App’s Failure to Send Money
As said earlier, the cause of the inability of your bank app to send money to another bank is not far-fetched. It is caused by an update to the current version of the mobile bank app that you currently install on your mobile device.
The software has been configured in such a way that it should block your transaction if you are running a lower version of the bank app on your mobile device.
The reason for this is to expose you to a better version of the mobile banking app where user-friendliness and top-notch security measures have been married to give you a convenient and itch-free banking experience.
To avert the failure of your mobile banking apps to send money to other banks, kindly go to your Google Playstore or Apple Store, and search for the name of your mobile banking app. When it displays, you will see it with two buttons; Uninstall and Enable.
Do not disturb yourself by clicking on the Enable button which primarily was aimed to replace the defunct Update button. The Enable button has failed to deliver its purpose. Hence, click on the Uninstall button, to get the mobile banking app removed from your phone.
Immediately after the uninstallation process is completed on your mobile phone device, Click on the Install button under the same app. Open the app and log in to start using your mobile banking app with the freshest user interface on top of an improved security architecture.
Tag: Unable to send money from mobile banking app of GT Bank GTWorld Access Bank Stanbic IBTC Bank Eco Bank Zenith Bank UBA Union Bank Fidelity FCMB Keystone Wema Bank Jaiz Bank Polaris Bank First Bank Unity Bank and a couple of other nonconventional banking service providers like Opay Kuda app
Written by Omooba Alekuwodo (omoobaalekuwodo)
Published 11/27/2023 8:27:17 PM